About MedSmart™ 
Traditionally, most hospitals in India were either Government-owned or Trust-owned. However, private hospitals have become the norm in the last two decades. Kavaii’s MedSmart™— an integrated, cost-effective solution — breathes fresh life into modern-day hospitals by providing customized solutions for improved profitability.
MedSmart™ offers care providers at hospitals and clinics, a singular platform to automatically capture all data from patient touchpoints. The data (health records) can also be viewed by patients at any time, at a single place.
MedSmart™ also provides a seamless interface with other operational systems such as Accounting, Laboratory Management, Pharmacy, Inventory Management, HR, and Marketing to provide actionable analytical insights.
MedSmart™’s consultancy service, in addition to its in-built workflow, ensures enhanced User Experience and uninterrupted engagement. The support thereof helps care providers greatly improve their process efficiency.
The MedSmart™Advantage 
MedSmart™’s HOS is a cloud based solution that handles a wide range of hospital operations and maintains Electronic Medical Records of patients. Its end-to-end automated workflow captures data at all patient and care provider interactions, and can then be viewed by either party on a web portal.
Built as a SaaS platform with zero on-premise IT cost for servers, it helps reduce Total Cost of Ownership (TCO)
Inform
Update stakeholders on operations and workflow to enable improved decision making
Integrate
Incorporate operational and clinical activities to deliver better patient care
Investigate
Study leaks in commercial operations through advanced, digital audit, operational planning for cost-effective processes
Invest
Leverage concrete data to invest in medical technology that will allow for improved healthcare delivery
Improve
Facilitate enhanced patient-friendly processes to provide medical care that leads to patient delight
Patient relationship
- New patient registration including issue of ID cards and barcodes
- Patient appointment and SMS alerts
- Patient portal
- Patient Electronic Health Records (EHR)
Out-patient management
- Out-patient visit registration
- Nurse workstation
- Physician workstation
- Physician examination and notes – Compliance to ICD9 codes
- Electronic Medical Records (EMR)
- Out-patient billing
In-patient management
- In-patient admission
- In-patient transfer
- In-patient discharge and discharge summary
- Nursing notes
- EMR
- Pre and post-operative doctor notes
- In-patient billing
Laboratory management
- Investigation request
- Pending investigations tracking
- Sample collection
- Test conduction, verification, and validation against stored ranges of normal values
- Test approval
- Report handover – Via hardcopy, soft copy, and text message
- Investigation billing
Pharmacy and inventory management
- In-house dispensary
- E-Prescribe
Back office management
- Tracking TPA settlement, including accounts receivable tracking
- MIS reports
- Cash handover
- Payment vouchers
- Campaign management
- Birth and death certificates
Enhanced user experience
- Role-based dashboards
- E-Signing
- Messages, alerts, and reminders between users
- Provider appointment scheduling
- Operational Performance
- Financial performance
- Clinical analysis
- Bed capacity utilization
- Average period of a patient's stay
- Nursing service analysis
- Lab turnaround time
- Patient demographic analysis
- Patient revenue analysis
- In-patient to out-patient ratio
- Clinical outcome analysis
- Staff scheduling
- Resource pyramid
- Outreach analysis
- Opportunity dashboard
- Program effectiveness
- Schedule and budget variance
- Burn down charts
- Budget and cost analysis
- Risk assessment
MedSmart™ also provides users with advanced tools to help track data across various dimensions. With web-based accessibility, it helps them stay on top of their business operations at all times.
MedSmart™ is structured to help healthcare providers engage with our personnel, periodically. This allows them to realign their processes and workflows for improved efficiency and profitability.
The vision and mission of the healthcare facility is understood before the Key Performance Indicators (KPIs) are determined. Further, critical elements such as the environment of the organization and the organization’s readiness for change are carefully evaluated.
Current processes are studied and analysed, before a hierarchy is determined. Inefficiencies in workflows are identified and reported in an organized format.
Methods to optimize processes and functions are suggested through the support of reliable data. This could also mean restructuring parts of the organizational structure.
Certain methodologies for data collection could be proposed to help make your facility more self reliant.
Priorities are understood before processes are executed, keeping in mind the plan for the future
The degree of success of the program is measured using various metrics and tools. On a more qualitative level, the impact of MedSmart™ is discussed with various stakeholders to ascertain the best way to maximize the value of the partnership.
